For this, someone needs a punch in the nose.

Dear Drugstore.com,

Please inform your software devlopers that their reasoning behind what is and is not a “valid” name is severely flawed and is thus resulting in my refusal to mutilate my name to fit your web store’s idea of what is valid.

Yes, when I go to create an account for myself, and enter in my name:

  • First Name: Gregory
  • Last Name: Ruiz-Ade

And then I proceed to fill in my email address and create a password, and click continue, I get a dialog box that tells me I must enter a valid name.

This is absurdity.

Anyone who is old enough to be competent enough to design and implement an online storefront of the size and caliber of drugstore.com should surely know that there are hyphenated last names out there in the wilds of the internet (let alone the whole world.)

As such, I politely decline to make a purchase with drugstore.com today.

Thank you,

Gregory


Yes, I just emailed that to them.

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For this, someone needs a punch in the nose.